Stay Safe & Healthy at SAIRAJ BEACH RESORT – The New Normal
Warm Greetings from SAIRAJ BEACH RESORT Goa, we hope and pray that you are safe, sound and healthy. At our resort property, we care about the experience of every single guest that enters our doors and your care and safety is our top priority.
The new guidelines for hotel cleanliness ensure the safety and security of our guests and also our employees. With these guidelines in place, our hotel welcomes you with a clean and safe environment, as “COVID 19 – Stay Safe & Healthy at SAIRAJ BEACH RESORT
– The New Normal”.
INCREASED LEVEL OF CLEANLINESS / HYGIENE
Public spaces (e.g. lobby, front desk, elevators, escalators, bathrooms, hallways), which are high-touch points, are frequently and regularly cleaned and disinfected.
HAND SANITIZER STATION
Disinfection kits are stationed in public areas, in front of elevators, in front of banquet halls and at the entrance to other facilities to allow our guests to easily sanitize their hands.
PROTECTIVE BARRIERS
Staff are required to wear face mask/face shields and depending on the situation, staff will wear plastic gloves to ensure the health and safety of guests and employees. Clear protective barriers are placed in between guests and staff at the front desk to prevent droplet infection.
SOCIAL DISTANCING
Staff are expected to ensure safety by reminding guests to respect social distancing, particularly when waiting in line at the front desk or at restaurants. The number of people allowed in closed spaces (i.e., elevators, reception,) is reduced to enable safe distancing practices.
ENSURING ADEQUATE AIR CIRCULATION
Common areas, restaurants, guest rooms, etc. are frequently ventilated.
PREVENTING CONTACT INFECTION
Room keys, guest amenities, and other items are disinfected before being handed to guests.
APPROPRIATE CHECKS FOR GUESTS
As per Govt issued SOP, all guests have to undergo a temperature check upon entering the hotel and install Arogya Setu app for taking health survey and for receiving Covid19 safety updates.
GUEST ROOMS – CLEANLINESS / HYGIENE
For all guest rooms, the furniture, doors and door knobs, windows, bathroom, lighting switches and any high-touch points are cleaned and sanitized regularly. Use of disinfectants for sanitization of high-touch points is thoroughly implemented. (TV remote control, telephone, tablet, hairdryer, hangers, etc.)
RESTAURANTS / BARS – CLEANLINESS / HYGIENE / FOOD SAFETY STANDARDS / FNB SERVICE
To maintain social distancing, guests are seated apart at a certain distance.
Buffet-style dining is replaced with a new dining style to increase hygiene safety. All tables, counters, and seating are sanitized before and immediately after use. All kitchen staff follow strict food preparation and cooking hygiene standards and wear masks, gloves and hats to enhance food safety. All equipment used for room service is frequently sanitized. Food and drinks are served with a cover or lid. Also, to reduce close contact, food will be delivered outside the guest room.
POOL / FITNESS GYM / BEAUTY STUDIO
Before using the facilities, guests are asked to undergo a temperature check and a health check. Social distancing is maintained at these facilities and regular sanitation is performed. Staff are required to wear masks and gloves when offering service.
CONFERENCE / BANQUET HALL
For using hall, the hotel proposes a layout design that is considerate of social distancing. Disinfection kits are stationed at the entrance. Staff are required to wear masks while serving guests. After event is completed, tables and chairs, AV and other equipment’s are sanitized. At request, protective barriers can be placed in the meeting room to prevent droplet infection.
STAFF – HEALTH CHECK
Before entering the hotel, all staff are required to check their temperature and undergo a health check. Staff must wear masks, wear gloves while serving and are required to wash and sanitize hands. Staff rooms are regularly cleaned and sanitized. Staff are required to maintain social distancing to avoid close contact.